Terms & Conditions

​Tour Package & Taxi Booking ​Terms & ​Condition

  1. ​Deposit of 50% of the Holiday Cost if the travel date is more than 20 days from the date of booking.
  2. ​Deposit of 75% of the holiday cost if the travel date is more than 10 days from the date of booking.
  3. ​Deposit of the holiday cost (100%) if the travel date is less than 10 days from the date of booking.
  4. ​Scan Copies of the passport /​Central or State ID card / Pan card / Voter id / D​riving License / Adhar card .

Cancellation Policy:

  1. Cancellation has to be sent to us by email.
  2. Cancellation will be initiated within 6 working hours of receiving emails.
  3. Initiation of cancellation will be confirmed either by phone call or email.

Charges of Cancellation
Prior to 30 days or more of arrival – 10% of tour cost
Between 30 -15 Days prior of arrival – 25% of tour cost
Between 14 -07 Days prior of arrival – 50% of tour cost
Between 07- 04 Days prior of arrival – 75% of tour cost
In case of cancellation within 3 days of arrival date it will be considered as NO SHOW and there will be 100% cancellation charged of total amount of tour package cost

Taxi Cancellation Charges 
Prior to 30 days or more of arrival – 10% of tour cost
Between 30 -15 Days prior of arrival – 25% of tour cost
Between 14 -07 Days prior of arrival – 50% of tour cost
Between 07- 02 Days prior of arrival – 75% of tour cost
Between 01- Time of arrival- 100% of tour cost

Some cancellation and refund policies are out of our tender:
Refund for hotel payment will follow the hotel’s cancellation policy
Train tickets cancellations will follow the Railway’s policy
Flight tickets cancellations will follow the airlines company policy

 

In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.

Hotel Policy:

  1. Direct hotel bills will not be available.
  2. For early morning check out breakfast may be limited to simple bread & butter / jam. Puri / roti – sabji may not be available
  3. Consumption and serving of alcohol in hotels / rooms is subject to hotel’s rules and regulations. In some hotels, consumption of alcohol is not allowed

​Vehicle Operation & Usage Guide:

  1. Carriers in vehicles are not allowed in many places in the region. Availability of vehicle with carrier cannot be guaranteed
  2. The tour guide reserves the rights to make changes or omit any place of visit, if it becomes necessary due to bad weather, bad road, strike or band, security reason etc, .

 

Note- All disputes subject to Nagaon, Assam jurisdiction.

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